If one strives to develop a practical device that can do useful work, heat is what you need. If one's aim is to understand LENR mechanisms, reaction products would be but one part of the puzzle. Either way you slice it, heat energy is a critical component and comments like this seem illogical and unscientific. If, on the other hand one chooses to use heat as a goal, well thought out uncertainty budgets (something I rarely see in this research) need to be worked out and accuracy with statistical power beyond normal uncertainty is what is needed, not to hand wave away heat as "ambiguous".
I understand his argument to be about what is convincing to the broader world, not what is commercially viable or theoretically useful. You’re better off reviewing his presentation directly than listening to me possibly reduce or mischaracterise his argument, though.